https://crossroadscaring.org.uk/news daily 0.75 2026-11-12 https://crossroadscaring.org.uk/news/hyc-common-misconceptions monthly 0.5 2026-11-12 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/722fc70d-c580-48e1-8de9-e1e1c1dc6053/HYC+myth-busting+missing+out+Professionals+newsletter+digital+banner+Nov26.png News - Misconceptions preventing access to care in North Herts and Stevenage - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/31b95546-b8cb-46f9-8068-3ddbab254289/Myth+1+Known+to+Adult+Care.png News - Misconceptions preventing access to care in North Herts and Stevenage - People do not need to be completely new to Adult Care Services to be eligible for Crossroads' HYC support. The service can work as part of a wider package of support and is not affected by eligibility for other services. We can also help the carer directly with accessing an official Carer's Assessment with the council - they do not need to be on the waiting list already. People do not need to be completely new to Adult Care Services to be eligible for Crossroads' HYC support. The service can work as part of a wider package of support and is not affected by eligibility for other services. We can also help the carer directly with accessing an official Carer's Assessment with the council - they do not need to be on the waiting list already. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/f4d5f187-145d-413d-a1ad-1827faf02ee4/Myth+2+Means+tested.png News - Misconceptions preventing access to care in North Herts and Stevenage - The service is designed to support unpaid carers who support somebody aged 18+ living in North Herts or Stevenage and would benefit from a break, helping to prevent caregiver burnout before they reach crisis point. The carer themselves can live anywhere in Hertfordshire. This looks directly at daily living impact, not income or savings, so they do not need to undergo a financial assessment. The service is designed to support unpaid carers who support somebody aged 18+ living in North Herts or Stevenage and would benefit from a break, helping to prevent caregiver burnout before they reach crisis point. The carer themselves can live anywhere in Hertfordshire. This looks directly at daily living impact, not income or savings, so they do not need to undergo a financial assessment. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/c7483c0c-f804-4b8d-a730-810988996b72/Myth+3+Sitting+service.png News - Misconceptions preventing access to care in North Herts and Stevenage - The focus is on creating regular, meaningful breaks for the carer while providing full tailored support for the person they care for. This could include: - Activities at home - Community outings - Time-specific medication support - Continence support, bathing and other personal care needs - Support with meal preparation - Companionship - And more! The visits are intended to substantially benefit both people. The focus is on creating regular, meaningful breaks for the carer while providing full tailored support for the person they care for. This could include: - Activities at home - Community outings - Time-specific medication support - Continence support, bathing and other personal care needs - Support with meal preparation - Companionship - And more! The visits are intended to substantially benefit both people. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/77c51df0-e202-436d-88cc-20d1deb147e6/Untrained+volunteer.png News - Misconceptions preventing access to care in North Herts and Stevenage - Some assume respite support is limited to befriending or volunteer-led visits. In reality, our Support Workers are experienced care professionals who receive condition-specific training to support individuals with a wide range of needs, including continence support, dementia, physical disabilities and other long-term health conditions. This means carers can take a break with full confidence, knowing their loved one is receiving safe, personalised support from someone with the skills and experience to respond to their individual needs. Some assume respite support is limited to befriending or volunteer-led visits. In reality, our Support Workers are experienced care professionals who receive condition-specific training to support individuals with a wide range of needs, including continence support, dementia, physical disabilities and other long-term health conditions. This means carers can take a break with full confidence, knowing their loved one is receiving safe, personalised support from someone with the skills and experience to respond to their individual needs. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/6a0a46ff-2be9-4be8-9061-dc3fb2a59ff5/Myth+5+Only+12+hours.png News - Misconceptions preventing access to care in North Herts and Stevenage - HYC supports carers through the official Carer's Assessment process, and where there is continual need - such as assessment outcomes still being evaluated by HCC - funded support may continue beyond the initial 12 hours. We work closely with HCC to never leave vulnerable individuals stranded without support. We also have an ongoing Carers Breaks service providing respite visits for as long as desired after HYC ends, often with the same Support Worker for seamless continuity of care. Funding and payment options are available for those who would struggle to pay directly for this service. HYC supports carers through the official Carer's Assessment process, and where there is continual need - such as assessment outcomes still being evaluated by HCC - funded support may continue beyond the initial 12 hours. We work closely with HCC to never leave vulnerable individuals stranded without support. We also have an ongoing Carers Breaks service providing respite visits for as long as desired after HYC ends, often with the same Support Worker for seamless continuity of care. Funding and payment options are available for those who would struggle to pay directly for this service. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/805ff714-0f45-4984-a217-b3240cd505be/Myth+6+Waiting+to+refer.png News - Misconceptions preventing access to care in North Herts and Stevenage - HYC can help bridge gaps in support, reduce pressure on unpaid carers and provide assistance during particularly demanding periods, such as illness, treatment, hospital appointments or changing circumstances. The earlier support is accessed, the greater the opportunity to prevent a crisis from developing. You can refer your service user for HYC support via our website - simply click the Professionals Dashboard button below. You can also use this page to request a free delivery of HYC service leaflets for your service users. HYC can help bridge gaps in support, reduce pressure on unpaid carers and provide assistance during particularly demanding periods, such as illness, treatment, hospital appointments or changing circumstances. The earlier support is accessed, the greater the opportunity to prevent a crisis from developing. You can refer your service user for HYC support via our website - simply click the Professionals Dashboard button below. You can also use this page to request a free delivery of HYC service leaflets for your service users. https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/d10fd140-f8ed-40e6-bc47-aab217e7d5c8/HYC+facts+Professionals+newsletter+digital+banner+Nov26.png News - Misconceptions preventing access to care in North Herts and Stevenage https://crossroadscaring.org.uk/news/pamms-achieving-excellence-in-key-areas monthly 0.5 2026-11-12 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/c4eb03d9-da94-46d5-aa63-8d41830e3194/PAMMS+result+cover+image.png News - Crossroads Homecare Service Achieves PAMMS Excellence in Key Areas - Make it stand out The charity’s Homecare service achieved a 97% positive result https://crossroadscaring.org.uk/news/hcpa-silver-engagement-award-2026 monthly 0.5 2026-11-12 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/058d07fb-0326-4714-a487-f0c90520e638/HCPA+Silver+Accreditation.png News - Crossroads achieves HCPA Silver Engagement Award for another year - Make it stand out Whatever it is, the way you tell your story online can make all the difference. https://crossroadscaring.org.uk/news/stevenage-day-fundraising monthly 0.5 2026-11-12 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/57b455bb-255a-4c0b-863c-f38e04365011/Stevenage+Day+3.png News - Raising Funds for Local Care: Our Stevenage Day 2026 Highlights - Make it stand out Team members Jo, Paige and Alison manning the tombola stall! https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1782426856353-915NWQU5WSVBZXOFAVBQ/Stevenage+Day+2.png News - Raising Funds for Local Care: Our Stevenage Day 2026 Highlights https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1782426856210-LMD3X7V8AEEX198NTZXZ/Stevenage+Day+1.png News - Raising Funds for Local Care: Our Stevenage Day 2026 Highlights 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is available today https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1781241723684-QFY7MHYIWD605TW45LHN/Tesco%2BVanessa%2B2.jpg News - Rest Is Part of Caring: Why Supporting Carers Matters More Than Ever https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1781241690101-4T1V903P53XB5ZU52U4Y/Tesco+Vanessa+1.jpeg News - Rest Is Part of Caring: Why Supporting Carers Matters More Than Ever https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1781241691974-X0YUEPGNQTI5L2RSNTS5/QE2+Rock+Choir.jpeg News - Rest Is Part of Caring: Why Supporting Carers Matters More Than Ever https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1781241692483-FE056SF2CT5SNNN0NL5E/QE2+2.jpeg News - Rest Is Part of Caring: Why Supporting Carers Matters More Than Ever https://crossroadscaring.org.uk/news/emergency-care-planning-what-happens-if-i-cant-be-there monthly 0.5 2026-06-12 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/8c72e060-a26d-4c35-876e-a855d0524e01/beth-macdonald-V2edkaIdMP4-unsplash.jpg News - Emergency Care Planning: What Happens If I Can’t Be There? - Make it stand out Support is available today https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/1773225721337-6B49IXQKDFH0JWC39K4O/unsplash-image-p-7TtH69twY.jpg News - Emergency Care Planning: What Happens If I Can’t Be There? - Make it stand out Visits as little as once a week can provide helpful structure that improves routines https://crossroadscaring.org.uk/news/how-to-gently-start-the-care-conversation monthly 0.5 2026-03-11 https://images.squarespace-cdn.com/content/v1/67d155b866fe765dbabd4e14/f18e28b0-3b33-475f-9ae8-4ab3e66616c5/tanya-chuvpylova-Mb6cTvQdiwU-unsplash.jpg News - When Mum Says “I’m Fine”: How to Gently Start the Care Conversation  - Make it stand out Practical guidance, reassurance and next steps from Crossroads Caring for Life 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