Join a team that truly cares

…and make a difference in your local community

We are fortunate to work with many wonderful Support Workers, Volunteers and operational colleagues who care deeply about helping others. They give the time, attention and care people need. We are proud of these values, and they shape who we are.

Does this sound like you? We’d love to hear from you!

“Crossroads has been one of the most welcoming workplace environments I have ever experienced.

From interview through to onboarding and getting stuck in with your role, the team makes you feel valued and understood right from the start.”

— Hannah, Crossroads colleague

Current vacancies

Enjoy the freedom of being out and about driving to different clients living in their own homes to help them achieve their daily living needs.
Looking for a job that’s more than just a job? Join our award-winning team and help people live independently at home.
Why Work With Us?
- Fully paid, accredited training – no experience needed
- Flexible shifts or guaranteed income for regular out-of-hours work
- Friendly, supportive team environment
- Paid travel time (up to 1 hour per shift) + 45p per mile mileage
- Access to wellbeing perks, Blue Light Card and social events
Pay Rates
Respite Calls:
- £13.05-£13.65/hour
Homecare Calls:
- £14.35/hour (Mon–Fri, 7am–6pm)
- £14.85/hour (Mon–Fri, 6pm–10pm)
- £15.35/hour (Weekends)
- £16.35/hour (Bank Holidays)
What You’ll Do
- Support adults (18+) with disabilities, long-term conditions, or mental health needs
- Build long-term relationships with regular clients
- Minimum 30-minute visits - no rushed care
- Covering Letchworth and surrounding areas
Benefits
- Pension scheme & company sick pay
- Free DBS checks & company phone
- Mental Health First Aiders and wellbeing support
- Refer-a-friend bonus scheme
What You’ll Need
- A full driving licence and access to a car
- A kind heart, reliability, and willingness to learn
Experience:
- Home care: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
Application questions:
- Are you available to work weekends, either every weekend or on an alternating schedule?
- Do you require sponsorship?
APPLY TODAY

Accepting full-time and part-time applications
Enjoy the freedom of being out and about driving to different clients living in their own homes to help them achieve their daily living needs.
Looking for a job that’s more than just a job? Join our award-winning team and help people live independently at home.
Why Work With Us?
- Fully paid, accredited training – no experience needed
- Flexible shifts or guaranteed income for regular out-of-hours work
- Friendly, supportive team environment
- Paid travel time (up to 1 hour per shift) + 45p per mile mileage
- Access to wellbeing perks, Blue Light Card and social events
Pay Rates
Respite Calls:
- £13.05-£13.65/hour
Homecare Calls:
- £14.35/hour (Mon–Fri, 7am–6pm)
- £14.85/hour (Mon–Fri, 6pm–10pm)
- £15.35/hour (Weekends)
- £16.35/hour (Bank Holidays)
What You’ll Do
- Support adults (18+) with disabilities, long-term conditions, or mental health needs
- Build long-term relationships with regular clients
- Minimum 30-minute visits - no rushed care
- Covering Hoddesdon and surrounding areas
Benefits
- Pension scheme & company sick pay
- Free DBS checks & company phone
- Mental Health First Aiders and wellbeing support
- Refer-a-friend bonus scheme
What You’ll Need
- A full driving licence and access to a car
- A kind heart, reliability, and willingness to learn
Experience:
- Home care: 1 year (preferred)
Language:
- English (preferred)
Licence/Certification:
- Driving Licence (required)
Work authorisation:
- United Kingdom (required)
Work Location: On the road
Application questions:
- Are you available to work weekends, either every weekend or on an alternating schedule?
- Do you require sponsorship?
APPLY TODAY

We are looking for kind, approachable people to give some of their time to a lovely family to help a carer have a break at home and spend time with a loved one
You can give as much or as little time as you like and can stop anytime with some notice so we can keep helping the family.
This person you would be supporting is still independent but needs some help at home.
Task may include;
- Spending time with, chatting to and befriending someone at home
- Playing games- Card/board or otherwise.
- Engaging with someone's hobbies.
- offering drinks and snacks if needed
Please note that you would not be supporting anyone with going to the bathroom or medication or moving somebody.
What we are you looking for in a volunteer…
- Kind hearted people who would be happy to spend time with someone who need a bit of support.
- Able to commit to at least 2 hours a fortnight.
- Not experience needed, we are happy to support you as long as you are willing.
We will provide training and support and always have someone to contact.
This can work well if you want to get some experience in care or want to give something back to your local community.
The break you will give a carer will be such a help to them and there is a real sense of pride and achievement in doing something wonderful.
Practical considerations
- We look to pair people with someone close to them but being able to drive is helpful although not 100% necessary.
- You will have all travel expenses reimbursed and have access to one to one and phone support.
- While you can stop at any time, we would like to have a few weeks' notice if possible so we can continue to support the clients.
APPLY TODAY

We take a lot of pride in the people who make up our Crossroads team

Clients tell us that our Support Workers are genuine, capable and compassionate members of the community who they trust to meet their needs and go above and beyond. Therefore, we want to reward our staff and do what we can to make their lives easier.

The benefits…

- Company phone provided
- Paid mileage at 45p
- Discounts at a selection of local garages
- Paid DBS checks
- Company sick pay scheme beyond SSP
- Pension scheme
- Referral bonus if you refer family or friends to work with us
- Paid comprehensive induction and training
- Funded study for nationally recognised qualifications
- Shadowing and mentoring schemes
- Career development opportunities
- 28 days annual leave, increasing with service
- Casual Dress
- Local work with plenty of travel time
- Regular clients and minimum of 30 minute call times
- Wellbeing first aiders in the workplace
- Access to Care Professionals Academy discounts
- Monthly internal newsletter to stay connected
- Staff events and gatherings

Send us your CV

If you would like to join our team as a Support Worker or Volunteer, please fill out your details and our friendly HR team will be in touch.

Got a recruitment question? Give us a call on 01462 455578 or use this form to enquire - simply add your question into the ‘cover note’ box.

Meet the office family

Alistair

SERVICES MANAGER
Maintaining high quality staff and client care.
Yvonne

SERVICES SUPPORT OFFICER
Maintaining high quality staff and client care.
Julia

SERVICES MANAGER
Maintaining high quality staff and client care.
Jade

QUALITY OFFICER
Ensuring policy and care compliance across services.
Jo

REGISTERED MANAGER (EXEC TEAM)
Overseeing care provision across the charity and working strategically with the Board of Trustees.
Vanessa

CAPACITY & ENGAGEMENT MANAGER
Building relationships with community partners, engaging with the public and managing referrals.
Stewart

PROJECT MANAGER
Managing Breakaway Volunteers and coordinating projects across the organisation.
Andrew

SENIOR SUPPORT WORKER
First point of contact for new clients and professional referrals.
Dragana

SENIOR SUPPORT WORKER
Supporting independent living while helping the team to deliver high-quality, compassionate care.
Kymm

SENIOR SUPPORT WORKER
Supporting independent living while helping the team to deliver high-quality, compassionate care.
Hannah

MARKETING & FUNDRAISING OFFICER
Encouraging donations to Crossroads and raising awareness through content creation and inspiring stories.
Callum

CARE COORDINATOR
Managing daily rotas and maintaining high standards of care.
Aimee

HR MANAGER (EXEC TEAM)
Recruitment, employee wellbeing and leadership, working strategically with Board of Trustees.
Alison

FINANCIAL CONTROLLER (EXEC TEAM)
Overseeing financial operations and reporting, working strategically with Board of Trustees.
Lizzy

SERVICES MANAGER
Maintaining high-quality staff and client care, alongside running the Day Centre in Stevenage.