Quality care, tailored to you

You don’t have to manage alone

Laughing lady with glasses holding string game and holding hands with Support Worker

Homecare

Supporting individuals with care needs to maintain independence at home.

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Carers Breaks

Tailored care for the individual you support, designed specifically to give you time to rest and recharge.

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Stevenage Day Centre: Activity Club

Regular, inclusive Activity Club for older and disabled adults and a weekly Community Drop-in.

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Breakaway Volunteers

Free visits for your loved one from a trained Volunteer, ideal for those who don’t require practical or personal care.

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Over 50 years delivering exceptional care

in Hertfordshire and Bedfordshire

We support adults with physical and mental health conditions and their unpaid carers, families, friends and communities to thrive in Hertfordshire and Bedfordshire.

Arrange care today

  • Crossroads were a huge support to us as a family when my mum was very sick. Nothing was too much trouble. They were genuine, professional and decent human beings. I highly recommend them.

    ⭐⭐⭐⭐⭐

    Mary - Hitchin

  • The care we have received is first rate. Whether it is the respite care or whether it is the day centre, mum receives care that is excellent. The people who come to us are more than just professional they become friends with mum.

    ⭐⭐⭐⭐⭐

    Robert M - Hitchin

  • Carers are always on time, polite, and efficient. We are kept informed if there are any changes, and we feel everything is run in an excellent way. Well done Crossroads. Couldn't manage without you.

    ⭐⭐⭐⭐⭐

    JR - Stevenage

  • Crossroads provides me with five hours of 'time out' from being the sole carer of my husband each week. The time is little but it is time that I have become so grateful for. Some space to relax and simply think about myself.

    ⭐⭐⭐⭐⭐

    Quote source

  • I used to feel like mum's carer, running around and looking after her needs. Now, I can go in and sit with mum and have a cup of tea and talk. I have that relationship back again where I am a daughter just spending time with my mum. It made a massive difference to me!

    ⭐⭐⭐⭐⭐

    Tracy - Hitchin

Who runs Crossroads?

Crossroads is an independent, not-for-profit charity made up of hardworking employees and volunteers

We support those who care, the person they care for, their networks and communities in Hertfordshire and Bedfordshire.

Meet the team
Close up of client doing arts and crafts with glitter around the word Crossroads
Two people holding hands, one from underneath and one from above, in a supportive gesture.

Ready to make a difference in Hertfordshire?

Join our team

Latest news

Blog
Emergency Care Planning: What Happens If I Can’t Be There?
Carers Toolkit
Emergency Care Planning: What Happens If I Can’t Be There?
Carers Toolkit

Life doesn’t always give us time to prepare. Illness, work commitments, travel delays or unexpected events can mean you suddenly can’t be there for the person who relies on you.

Carers Toolkit
When Mum Says “I’m Fine”: How to Gently Start the Care Conversation 
Carers Toolkit
When Mum Says “I’m Fine”: How to Gently Start the Care Conversation 
Carers Toolkit

If you’re unsure whether it’s time to explore homecare in Hertfordshire, these five signs can help you understand what to look for.

Carers Toolkit
5 Signs It’s Time to Consider Homecare in Hertfordshire
Carers Toolkit
5 Signs It’s Time to Consider Homecare in Hertfordshire
Carers Toolkit

If you’re unsure whether it’s time to explore home care in Hertfordshire, these five signs can help you understand what to look for.

Carers Toolkit
Crossroads named World Class place to work
Crossroads named World Class place to work

Celebrating World Class recognition - proud smiles all around!

Introducing a new ‘Helping You Care’ service
Introducing a new ‘Helping You Care’ service

Designed to offer proactive, localised support for unpaid carers.

Not sure where to start?

If you have any questions about our services or want to work out whether you’re an unpaid carer, get in touch for a no-obligation chat about your needs

Contact us

Stay up to date on Instagram:

Care doesn’t pause for the long weekend. 💛 Our team will be here across Hertfordshire, supporting older and disabled people at home, giving carers a break and providing vital connection. We're here when you need us. We're thinking of everyone
John from Henlow & Villages Community First Responder Team recently delivered a brilliant training session at our Hitchin office - what a fab opportunity for new members of the team to get involved! John provided our Support Workers with vital, h
It's almost the end of Neurodiversity Celebration Week 2026, but we're always big advocates for neurodivergent minds here at Crossroads. We value our many colleagues who bring fresh ideas and new ways of thinking to the team, and tailor our services
Wishing everyone who celebrates a peaceful and meaningful Eid 💙 ✨️ #eidmubarak #eidalfitr2026
🌸 Happy Mother’s Day 🌸 Today we celebrate all the wonderful mums, grandmothers, mother figures, and the incredible people who care with love, strength, and dedication every single day. 💖 To our amazing team — thank you to the mums wh
We had a fantastic time at @hertscc Carer's Celebration Event on Wednesday at the Theobald Enterprise Centre in Cheshunt! It was inspiring to hear first-hand experiences from local carers who bravely shared their personal care journey with the roo
This International Women's Day (IWD) marks an extraordinary milestone: 115 years of collective action, advocacy and progress toward gender equality. For more than a century, IWD has helped drive transformative change. Each generation has built on the
Happy Shrove Tuesday, it's Pancake Day! 🥞 🍽 Did you know that cooking familiar recipes like pancakes can spark meaningful memories for someone living with dementia? Here are a few top tips to make the activity as smooth as butter: 🥄 Pre-measure
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